• Jewelegance® is a unit of Suvarnakala Pvt. Ltd. in India.
• Jewelegance® is a registered trademark of Suvarnakala Pvt. Ltd. With registration classes 14,16, 35, and 42.
• Jewelegance® is an approved jeweler by BIS.
• Jewelegance® has 22KT, 18KT, and 14kt gold and real diamonds
• Jewelegance® has the following certification.
  * BIS – Hallmarked
  * IGI

• We have 22kt, 18kt, and 14kt Gold products.
• We have BIS certification for Gold products.
• We have 14kt and 18 kt Real Diamond products. All diamond products are certified by IGI.

Product Customization

• We are open to customizing the products.
• To check the feasibility, please get in touch with our customer care at +916359945000 between 10:00 AM and 06:00 PM IST.

• We are BIS-approved jewelers.
• We have an online store as well as an offline store, "Suvarnkala."
• You can reach us on our following customer care numbers for more information between 10:00 AM – 06:00 PM IST
  +91 63 599 45000

On website

• Select the Jewellery and Add it to the Bag.
• Proceed to check out once all the products are added to the bag.
• Verify the email ID and contact number you’ve mentioned.
• Add the shipping address.
• Review your order once again.
• Make the payment to get your bundle of Joy.

Chat on Whatsapp

• Click on the “Inquire or Place Order” button from the product details.
• Share the Product link on our customer care number.
• Share your city and state.
• Our executive will assist you with further payment and delivery time.

Send SMS

• Share the product code on our customer care number.
• Share your city and state.
• Our executive will assist you with further payment and delivery time.

Contact us

• Share the product code.
• Share your city and state.
• Our executive will assist you further with payment and delivery time.
• You can contact us at the below numbers between
  10:00 AM – 06:00 PM IST
  +91 63 599 45000
  

• You can contact us at the below numbers between
  10:00 AM – 06:00 PM IST from Monday - Saturday.
  +91 63 599 4500
  Email – info@jewelegance.com
• We value family time. We are closed on Sunday.
  

Domestic Shipping

• For any transaction above INR 2,00,000, there will be a requirement for PAN.

International Shipping

• KYC is compulsory for billing and shipping.
• The customer executive will ask for the Photo ID of the Payer and the shipping address to avoid fraud and incorrect delivery.
• We provide secure parcel delivery through KYC.

Price breakup

Price breakup includes

• Gold metal charges*
• Diamond charges
• Jewellery-making charges
  Hallmark / Certificate charges (BIS, IGI)
  BIS
  IGI

Other charges

• GST / custom duty

* Gold rate may vary by time based on the current market.

Get in touch with our customer executive for payment detail. They will assist you with payment information.

Online Payment

• Online payment on the website.
• NEFT Banking
• POD (Pay on Delivery)

1 Partial amount in advance and remaining on delivery.

2 Additional charges will apply to your product amount in POD.
3 Mode of payment at the time of delivery: Cash payment.

• Get in touch with our executive on the following customer care numbers for more detail.
  +91 63 599 45000
  
  *Extra charges may apply on credit / Debit cards depending on the store. Please contact our executive to know your visiting store payment policies.

What is the shipping date?

• The day when the merchant will dispatch the product is the shipping date.

Shipping Cost

1 Domestic

• We provide free shipping for domestic deliveries in India except for remote locations.
• Kindly get in touch with our executive to know if your location is remote location or normal.

2 International

• Shipping costs vary based on country.
• Our price includes Custom duty and Logistics charges.
• Get in touch with our customer executive for more detail.

Secure Shipping

• Our jewelers are affiliated with licensed logistics.
• They have licenses from the Government to carry real diamonds and real gold.

Shipping Days

• Domestic: 4 -6 business days*
• International: 12- 15 business days*

*Some remote locations may take longer than given days.
Custom clearance days depend on the country and are subject to their laws. Kindly get in touch with our executive to know your location delivery time.

• Product order cancellation charges are mentioned on the product detail page. Charges are based on per gram of given weight on the product page.
• You can return the jewelry for a full refund. To return, please inform the customer executive within 24 hours of delivery.
• The customer executive will then schedule a pick-up.
• Get in touch with our customer executive for more detail.

International Shipping:

• Cancellation charges vary based on country.
• Please get in touch with Jewelegance care to know the cancellation charges.
  

Get in touch with our customer executive at +916359945000 for the cancellation of an order within 24 hours of placing the order on the website.

Suvarnakala Pvt. Ltd.

Satellite
Venus Amadeus Jodhpur Cross Road,
Opp. BRTS Bus Stand,
Satellite Ahmedabad
Gujarat,India - 380 015.

C.G. Road
101 National Plaza,
Opp. Lal Bungalow,
C. G. Road Ahmedabad
Gujarat, India - 380 006.

Maninagar

Opp. Pintoo Garments,
Maninagar Cross Rd,
Maninagar, Ahmedabad
Gujarat, India - 380 008

Monday To Sunday: 10:30 am to 8:30 pm IST